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Wednesday, April 7 • TBA
Silver Linings: Finding the Hidden Value in a Sudden Shift to Online Service Models

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In March 2020, the Sherrod Library at East Tennessee State University found itself in the same position as most academic libraries across the country: making a rapid shift from a face-to-face model of service to an online model. All classes moved online and all employees worked remotely. Join Sherrod instruction librarians as we discuss how we maneuvered through this shift and came out the other end with a more robust model of service and a new perspective. Participants will come away with tips for establishing an online service model from the ground up as well as tools for assessment and collaboration.

Chat with the presenters on Slack in the #session--silver-linings channel on Wednesday, APril 7th from 3:30-4:30pm Central.

avatar for Lydia Copeland Gwyn

Lydia Copeland Gwyn

Instruction Librarian, Sherrod Library, East Tennessee State University
Writer & Instruction librarianDirector of the Library Ambassador Program at Sherrod Library
avatar for Sara Maeve Whisnant

Sara Maeve Whisnant

Research and Instruction Librarian, East Tennessee State University
avatar for Wendy  Doucette

Wendy Doucette

Graduate Research and Instruction Librarian, East Tennessee State University
Wendy Doucette is a tenured associate professor and the Graduate Research and Instruction Librarian at East Tennessee State University.  She is the lead instructor and developer of the Sherrod Library Graduate-Level Academic Workshop series and an embedded librarian for the Graduate... Read More →

Wednesday April 7, 2021 TBA